Terms

Terms of use

Terms for using dentalvacation.uk, including informational content, quote limitations, travel responsibility, privacy, intellectual property, and UK consumer law notes.

These terms explain how UK visitors may use dentalvacation.uk, how Picasso Dental Clinic handles website information and indicative GBP quotes, and why final dental treatment decisions require individual clinical assessment before any procedure begins.

These terms apply when you use dentalvacation.uk.

The website is operated as the UK patient resource for Picasso Dental Clinic. It is designed to help UK patients compare dental treatment in Vietnam, understand pricing in GBP, ask better safety questions, and request a written quote before deciding whether to travel.

By using this website, you agree to these terms. If you do not agree, do not use the website.

These terms are written for website use. They are not a full treatment contract. If you later proceed with dental treatment, your signed consent forms, clinical records, invoice, warranty documents, and any written treatment agreement will also apply.

This page is a plain-English website terms draft for launch planning and should be reviewed by UK legal counsel before final publication.

Nothing in these terms is intended to limit any consumer rights that cannot be limited under UK law.

Who we are

Dental Vacation UK is a Picasso Dental Clinic resource site for UK patients.

Picasso Dental Clinic operates dental clinics in Vietnam. The website provides information about treatment options, estimated pricing, travel planning, safety considerations, warranty pathways, and how to request a free GBP quote.

You can contact Picasso through:

Website information is general information

The content on this website is general information for UK patients considering dental treatment in Vietnam.

It is not personal dental advice. It is not a diagnosis. It is not a treatment plan. It does not replace an examination by a qualified dentist.

Dental treatment depends on your mouth, medical history, gum health, bone volume, bite, X-rays, photographs, expectations, and treatment goals. Two patients can ask for the same treatment and need different plans.

You should not rely on website content alone to decide whether to have veneers, implants, crowns, All-on-4, orthodontics, whitening, or any other procedure.

No dentist-patient relationship from browsing

Browsing the website does not create a dentist-patient relationship with Picasso Dental Clinic.

Submitting a quote request, sending photos, messaging on WhatsApp, downloading a guide, or receiving a preliminary reply also does not by itself create a final treatment relationship.

A treatment relationship begins only when Picasso accepts your case for treatment and the required clinical assessment, consent, and booking steps are completed.

Free quote limitations

The free GBP quote process is designed to help you understand likely treatment options before travel.

A quote may be based on:

  • Your description of goals.
  • Phone photos.
  • An OPG X-ray if supplied.
  • Prior dental records if supplied.
  • Coordinator questions.
  • Remote clinical review.

Remote review has limits. Photos can miss decay, cracks, gum disease, bite problems, bone defects, infection, and other clinical details. An OPG is helpful, but it does not replace an in-person examination or CBCT scan when those are clinically required.

Your quote is therefore an estimate until final examination.

Pricing terms

Prices on this website are published for UK planning in GBP.

The current internal price reference is published in GBP for UK patients. Treatment lines may change after clinical review.

Website prices are not a promise that your final case will cost the same as an example. Your final plan may include additional items such as:

  • X-rays or CBCT scan.
  • Temporary restorations.
  • Bone grafting.
  • Sinus augmentation.
  • Blood tests.
  • Extractions.
  • Core build-ups.
  • Posts.
  • Gum treatment.
  • Different material choices.
  • Extra teeth or units.

Picasso will explain material changes, tooth count changes, and clinically necessary add-ons before treatment begins.

Travel responsibility

You are responsible for your own travel decisions unless a written Picasso document says otherwise.

This includes:

  • Passport validity.
  • Vietnam visa or entry requirements.
  • Flights.
  • Hotels.
  • Transport.
  • Travel insurance.
  • Medical travel decisions.
  • Time away from work.
  • Companion travel.
  • Currency exchange.

Picasso may provide general travel information for UK patients, but travel rules can change. Always check official government and airline sources before booking.

If your treatment changes after in-person examination, your travel plans may need to change. Build buffer time into your trip.

Medical fitness and emergency care

You are responsible for telling Picasso about relevant medical conditions, medications, allergies, pregnancy, smoking, previous complications, blood-thinning medication, immune compromise, diabetes, heart conditions, and any other health issue that may affect treatment.

For surgical treatment, Picasso may ask for additional medical information or clearance. If you are unsure whether you are fit to travel or fit for dental surgery, speak with your GP in the UK before booking.

If you have an emergency in the UK, call local emergency services or see a local dentist or doctor. Do not wait for an overseas clinic to respond if you have facial swelling, breathing difficulty, uncontrolled bleeding, fever, severe pain, or signs of spreading infection.

Website availability

We aim to keep the website available and accurate, but we do not guarantee uninterrupted access.

The website may be unavailable because of maintenance, hosting issues, software updates, internet failures, cyber incidents, or other events outside our control.

We may update, remove, or change website content at any time.

Intellectual property

Unless otherwise stated, website text, page structure, images, design elements, data tables, and downloadable materials are owned by or licensed to Picasso Dental Clinic.

You may view, print, or save content for personal research about your own dental treatment.

You may not copy, republish, scrape, sell, frame, or reuse substantial parts of the website for a competing business, lead-generation site, directory, marketplace, or advertising campaign without written permission.

You may link to the website in a fair and lawful way.

Acceptable use

You must not use the website to:

  • Submit false information.
  • Impersonate another person.
  • Upload malicious files.
  • Attempt to access systems without permission.
  • Scrape content at scale.
  • Interfere with the website.
  • Misuse forms or contact channels.
  • Send abusive, threatening, or discriminatory messages.

We may block, ignore, or report misuse.

This website may link to third-party websites, including official government sources, travel information, payment services, map services, and external clinical references.

Those websites are not controlled by Picasso. A link does not mean Picasso endorses every statement, product, service, or policy on that website.

Check third-party terms and privacy policies before using them.

Privacy

Your use of the website is also governed by the Privacy Policy.

Dental enquiries can include health information. If you send photos, X-rays, medical history, treatment goals, or contact details, Picasso will handle that information according to the privacy policy and applicable privacy obligations.

Do not send information through the website if you do not want Picasso to review it for quote or enquiry purposes.

Warranty information

Warranty information on the website is general guidance.

Your exact warranty depends on:

  • The procedure.
  • The material.
  • The implant brand if relevant.
  • Your final treatment documents.
  • Your aftercare.
  • Exclusions in the written warranty policy.

Do not assume lifetime implant cover. Picasso’s current internal implant brand reference says no implant brand offered by Picasso has a lifetime warranty.

Read warranty before booking.

Consumer rights

GOV.UK, the Competition and Markets Authority, and the Information Commissioner’s Office provide public information about UK consumer rights, online selling, unfair contract terms, and privacy obligations.

Nothing in these terms is intended to exclude, restrict, or modify rights that cannot legally be excluded, restricted, or modified under applicable UK consumer law.

If a term is found to be invalid or unenforceable, the remaining terms continue as far as legally possible.

Complaints and disputes

If you are unhappy with website information, a quote response, or communication from Picasso, contact the coordination team first and explain the issue clearly.

Include:

  • Your name.
  • Contact details.
  • The page, quote, or message you are concerned about.
  • The date of the communication.
  • What you want reviewed.
  • Any supporting screenshots or documents.

For treatment-related concerns, use the clinical and warranty pathway rather than only the website contact process. Clinical issues need photos, symptoms, treatment records, and review by the dental team.

For urgent health concerns in the UK, seek local dental or medical care first. A website complaint process is not a substitute for emergency care.

Limitation of liability

To the extent permitted by law, Picasso is not liable for loss arising from:

  • Reliance on general website information instead of personalised dental advice.
  • Travel decisions made before a confirmed treatment plan.
  • Exchange rate changes.
  • Airline, hotel, visa, or insurance issues.
  • Third-party website content.
  • Technical website interruptions.
  • Information you provide that is incomplete or inaccurate.

This limitation does not apply where liability cannot legally be limited.

Changes to these terms

We may update these terms from time to time. The lastReviewed date in the page data shows when the page was last reviewed.

If we make material changes, the updated terms will apply from the time they are published on this website, unless the page says otherwise.

Entire website understanding

These terms, the privacy policy, and any page-specific notices form the website-use understanding between you and Picasso for this website.

They do not replace a later treatment agreement, consent document, invoice, or warranty document. If you proceed to treatment, those treatment-specific documents will be more detailed and may include additional terms that apply to the clinical service.

If there is an inconsistency between general website wording and a signed treatment document for your case, the treatment document will usually be the more specific document for that treatment issue, except where consumer rights cannot legally be limited.

Governing law

These website terms are intended to be governed by UK law for use of dentalvacation.uk, unless a separate written treatment agreement states otherwise.

Dental treatment provided in Vietnam may also involve Vietnamese clinical, regulatory, and contract requirements. Your treatment documents will explain the applicable treatment terms.

Contact

If you have questions about these terms, contact Picasso before relying on website information or booking travel.